Withdrawing INR (Indian Rupees) from your Feo account is simple and secure. This article provides a detailed step-by-step guide for both mobile app and web dashboard users. Please note that INR withdrawals require you to have completed KYC Level 2 verification.

Prerequisites

Before initiating an INR withdrawal, ensure the following:

• ✅ You have completed KYC Level 2 verification.
• ✅ You have a valid linked bank account (added and verified during KYC).
• ✅ You have sufficient INR balance in your Feo account.

1. Access Your Wallet

• On Web:

  • Log in to your Feo account.
  • Go to your Dashboard.
  • Click on your Balance to access wallet options.

• On Mobile App:

  • Log in to the Feo mobile app.
  • Tap on the Wallet tab at the bottom.

2. Select INR Withdrawal

• In your wallet, locate the INR balance section.
• Click or tap on Withdraw.

3. Enter Withdrawal Amount

• Enter the amount you wish to withdraw in INR.
• Ensure the amount does not exceed your available INR balance.

4. Confirm Linked Bank Account

• Your withdrawal will be processed to your linked bank account only.
• Verify the displayed bank account details before proceeding.

5. Complete Withdrawal Request

• Click or tap on Withdraw.

• Complete the 2FA verification:

  • Enter the OTP sent to your registered email or mobile or TOTP App.
  • Confirm the request.

6. Processing Time

• Once submitted, your withdrawal request will be processed.
• INR withdrawals typically take 24–48 hours to be credited to your linked bank account.

Important Notes

• ❗ Withdrawals are only supported to the linked and verified bank account.
• ❗ Ensure your bank account supports IMPS/NEFT/RTGS transfers.
• ❗ Processing times may vary depending on banking hours and holidays.
• ❗ If a withdrawal fails, the amount will be automatically reversed to your Feo INR wallet.

Need Help?

If you face any issues during withdrawal:

• Visit the Help Center in the Feo app or website.
• Contact our support team via chat or email.