Depositing INR into your Feo account is simple and secure. To ensure compliance with Indian financial regulations, this feature is available only to users who have completed KYC Level 2 verification. If you haven’t upgraded your KYC yet, please complete it first from the Dashboard → Account Verification section before attempting an INR deposit.

1. Navigate to the Deposit Section

• On Web: Log in to your Feo account and go to the Dashboard.
• On Mobile App: Open the app and tap on the Wallet icon in the bottom menu.

2. Click on "Add Funds"

You will find the Add Funds option on both web and mobile interfaces. Click to proceed.

3. View Feo’s Bank Account Details

Feo’s dedicated INR bank account details will be displayed on your screen.

• Copy these details carefully.
• You will need to add this account as a beneficiary in your personal bank’s internet banking or mobile banking portal before initiating a transfer.

⚠️ Important: Only transfer funds from a bank account that is registered under your own name (the same name as your Feo account). Transfers from third-party accounts will be rejected.

4. Initiate a Bank Transfer

Once you have successfully added Feo’s account as a beneficiary:

• Log in to your banking app or internet banking.
• Choose NEFT or IMPS as the transfer method.
• Enter the desired deposit amount.
• Send the funds to the Feo's beneficiary account.

5. Enter Transfer Reference Number in Feo

After completing the bank transfer:

• On Mobile App: Tap Next.
• On Web: at the Step 2 in the deposit flow.

here you will be prompted to enter the transfer reference number / UTR (Unique Transaction Reference) provided by your bank.

• Paste or type the reference number accurately.
• Click Submit.

6. Processing Time

Once submitted, Feo’s system will verify your transfer.

• Deposits are usually processed within 2 to 24 hours.
• You will receive a notification once the funds are credited to your Feo INR wallet.

Best Practices

• ✅ Ensure your KYC Level 2 is approved before depositing INR.
• ✅ Always transfer funds from your own bank account.
• ✅ Double-check the reference number before submitting.
• ✅ Use NEFT or IMPS only; UPI deposits are not supported at this stage.
• ⚠️ Deposits made without submitting the reference number in Feo may face delays.
• ⚠️ Any deposit attempt from a third-party account will be reversed by deducting rejection fees.

Need Help?

If your deposit is not credited within 24 hours, please contact Feo Support via email at [email protected]. Keep your UTR number and deposit details ready for faster resolution.